HME Wireless Blog

Salon Paging Keeps Staff in Touch at All Times

July 07, 2014 · By HMEWIRELESS · No Comments

I manage a hotel spa in a seaside resort, which means our business tends to be very seasonal.  During the summer, when people come to the shore to beat the heat, we’re very busy. During the off-season, not so much. Fortunately, we have a good salon paging system to help manage the ups and downs with the staff.

 

Even in the off-season I always like to keep at least a minimal staff on hand because we never know when we’ll get some walk-in clients. This means our masseuses can have a lot of down time, sitting around waiting for the next client to walk in, and that’s where the salon paging comes in handy.

 

With a salon paging system, our masseuses no longer have to hang out by the front desk reading a magazine or playing games on their cell phones. Instead, they take one of our salon pagers and go sit by the pool, watch TV in the hotel lobby, or do anything else that grabs their attention. When a client shows up, I contact them with the pager and they return to the spa right away.

 

And with today’s paging technologies, we can do more than just buzz them to come back to the spa. We can send full text messages for just about any situation. For example, I might get a phone call from a client who wants an appointment in about 30 minutes. I can send a text message, letting the masseuse know to come in and start getting ready in about 20 minutes.

 

You may be wondering why we don’t just use our cell phones. Well, we tried that, but it had a few problems. Sometimes the cellular coverage isn’t very good in parts of the hotel. Other times, people would turn off their phones. Or they might be on a call with someone else. Quite frankly, salon paging is just easier to use and more efficient.

 

Salon paging also helps out in the therapy rooms as well. If one of the staff has a problem or needs something during a massage, they can quietly and discreetly summon us at the front desk without interrupting the session.

 

In any business, it’s important to keep employees and customers happy. Salon paging helps us do both.

No CommentsTags: Pagers for Salons · Paging Systems · Salon Pagers · Salon Paging System · Wireless Paging · Wireless Paging Systems · Wireless Technology

Restaurant Paging Systems Part of Community College Course

June 30, 2014 · By HMEWIRELESS · No Comments

I teach a class in restaurant management at our local community college. These days, we spend a fair amount of time talking about the benefits of restaurant paging systems.

 

I’ve been teaching this class for nearly two decades, and as you might guess, things have changed a bit in the restaurant business.  It used to be all about hiring the right people and techniques for holding down food and labor costs. These are still important, but now we’re also studying how new technologies can improve the dining experience for guests.

 

Whether you run a greasy burger joint or a five-star dining establishment, people always want good service with their food. And that’s where pagers for restaurants come in. By helping kitchen staff, food servers and management communicate more effectively, café pagers make it easier to deliver a better dining experience.

 

For example, in a high-volume fast food or casual dining restaurant, they can be used to summon guests to pick up their meals at the order counter. That way, people don’t have to worry about their food getting cold because they didn’t hear their name or number called over the intercom.

 

In a more formal dining establishment, restaurant pagers are used to improve table management, shorten wait times for guest, and ensure that meals get picked up by food servers as soon as they are ready. They also enable the front desk and management to communicate with individuals or the entire staff during a busy shift.

 

The trick is picking the right restaurant paging system for each restaurant. That’s why we spend a lot of time in class learning the different features and of the various paging systems and how they fit in with different types of food establishments.

 

The fun part comes on the last class of the semester, when all go out to a nearby restaurant to see the café pagers in action. A good friend of mine owns a nearby restaurant, and he takes us behind the scenes to see all the different ways his team uses the pagers. Afterwards we enjoy a good meal and talk about where my students hope to end up after they graduate.

 

Pagers for restaurants have grown quite sophisticated in the short while I’ve been teaching about them. It will be interesting to see how they evolve in the years ahead.

No CommentsTags: Pagers for Restaurants · Restaurant Pagers · Restaurant Paging Systems · Restaurant Wait-List Management

Try Medical Paging, You’ll Like It!

June 23, 2014 · By HMEWIRELESS · No Comments

As a sales rep for a company that distributes electronic communications products, I learned the hard way that medical paging systems can be a tough sell. For one, hospitals are always on a tight budget. And for whatever reason, people just don’t seem to appreciate the benefits of medical paging until they personally use the pagers. Fortunately, I stumbled upon a good solution.

 

When I first started selling the hospital pagers, I went several months without selling even one. Finally, in desperation, I told the purchasing officer at a small nonprofit hospital, “Look, I’ve talked to several of your staff and they think the pagers could help them work together more effectively. How about you just try using them for a month, at no cost to the hospital, and see what happens?”

 

At first, he was skeptical. But eventually I convinced him to give the pagers a try. We agreed to outfit five doctors and five nurses with the pagers, and they would use them for a full month. The funny part is my boss didn’t think it was such a good idea either. So I had to sell him on the test program as well.

 

A month later I came back and asked the purchasing officer how it went. He looked at me and said, “At first we weren’t going to buy your paging system. But by the end of the test period, all five nurses and all five doctors threatened to quit if we didn’t. So even though we don’t have room in the budget, we would like to work out a deal with you.”

 

Well, of course that made my day, and we did work out a deal to equip the entire staff with medical pagers. Now, when I have a potential customer who seems interested but just won’t say “yes,” I let them test the pagers before buying them. It doesn’t always work. But I get a lot more sales that way because hospital pagers are a great product that helps medical professionals communicate more effectively throughout the hospital.

 

I like making the sale. But even more, I like selling a product that helps people do their jobs better.

No CommentsTags: Hospital Pagers · Hospital Paging System · Medical Pagers · Medical Paging · Paging Systems · Patient Call System · Patient Pager System · Patient Pagers · Wireless Paging · Wireless Paging Systems · Wireless Technology

Nursery Pagers Help Keep the Music Playing

June 16, 2014 · By HMEWIRELESS · No Comments

Church services at our large non-denominational church involve a lot of contemporary Christian music. Thanks to our new church paging system, the music can keep playing without interruptions from the children’s nursery.

 

I love kids, and I enjoy working in the children’s nursery during Sunday worship services. But I used to hate it when a child got sick or needed their mother or father because that meant I had to walk in during the middle of the service and ask the parent to come to the nursery. It’s hard enough when people are listening to a sermon or some scripture being read. But it’s really awkward when they’re all standing and singing and clapping along to the music.

 

Fortunately, I no longer have to do that because now we have church paging, which is really nothing more than using conventional pagers in a church setting. Now, when I need to contact a parent, I can send a short text message – such as “Please come to the nursery” – without interrupting anyone. That way, they can quietly slip out at an appropriate moment without making a big scene about it.

 

Our nursery pagers are quiet and easy to use, and the kind we got run on rechargeable batteries, so they’re good for the environment, too. But the interesting part is that the parents like the church pagers just as much, if not more, than I do.

 

It turns out that the parents often felt embarrassed about being the source of the disruption to the service. Of course they wanted to be notified if something was wrong with their child. But they didn’t like having to disturb the service for everyone else to find out.

 

We also use the pagers for other activities, such as evening Bible study classes, that involve parents dropping off their kids at the nursery. It’s not such a big deal to walk into a small group of 10 people and ask someone to come to the nursery. Even so, it’s just simpler and easier to send a quick text to the parent. And by now we’re so used to it that we can’t imagine doing it any other way.

 

Music or not, nursery pagers are a great way to keep a church service going without interruption!

No CommentsTags: Church Nursery Pagers · Church Nursery Paging System · Church Pagers · Church Paging System · Wireless Paging · Wireless Paging Systems · Wireless Technology

Salon Paging Makes Shopping Fun for 5-Year Old

June 09, 2014 · By HMEWIRELESS ·

 

I love to shop for clothes. But having to drag my five-year old daughter along can take all the fun out of the experience. Thank goodness my favorite boutique starting using a salon paging system!

I'm one of those gals who likes to try on a lot of clothes. Even when I know I'm not going to buy something, I enjoy the fun of just seeing how I look in a certain outfit. As you might guess, I can spend a lot of time in the dressing room, which isn't a problem when I'm by myself or with a girlfriend. But throw my daughter into the equation and it changes everything.

Don't get me wrong; she's a great kid. But like any 5-year old, she can only sit still for so long - especially in a cramped dressing room. That's why I now look for stores that use salon paging to help improve our mother/daughter shopping experience.

Here's how it works: when I get ready to try on some clothes, the attendant gives me a salon pager to take into the dressing room. If I need assistance for any reason, I press a button and it signals the attendant to come to my room. Sometimes I ask her to exchange some clothes for me or bring a different size. Other times I just need an opinion on how an outfit looks on me.

The best part is my daughter loves to play with the salon pager, so it keeps her entertained while I try on clothes. I tell the attendant in advance she is free to ignore the pages from my daughter. But I'm a good customer, so they usually respond to the pages every once in a while, which pleases my daughter no end.

On the rare occasions when my daughter gets antsy, I tell her the salon pager has to go back. That usually calms her down enough to give me another 10 minutes or so. But eventually I can tell when her patience is up and it's time to go.

One of these days I know she'll be old enough to enjoy trying on clothes with me. Until then, I'll take advantage of salon paging to get my clothes shopping fix as often as I can.

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Restaurant Paging Systems Work in Bars, Too

June 02, 2014 · By HMEWIRELESS ·

 

These days, pagers for restaurants are becoming a stable in more and more restaurants of all kinds.  From fast food to fine dining, café pagers help to manage tables and wait times, get food to the diners while its piping hot, and give customers a more relaxed, enjoyable dining experience.

But did you know that restaurant paging systems can do the same for bars and nightclubs? I've owned and managed my own bar for nearly 20 years, and I'm here to tell you they can!

Every five years or so, I like to give my bar a makeover.  Nothing major.
Change the décor. Move things around. Shake things up a bit.  It's a good way to keep regular clients coming back, and it helps to attract new ones. But this last time around, I felt we needed more than just a change of scenery. Business had been slowly but steadily dropping off, and I wasn't sure what to do.

The answer came to me while watching TV. Specifically, a reality show called "Bar Rescue," where this hotshot consultant - a very experienced former bar owner - comes in and completely revamps failing bars for their owners. I had been thinking about expanding our food offerings to appeal to more than just drinkers, and this show convinced me.

On one episode, the owner had also been thinking about upgrading his food service capabilities. The consultant agreed - but only if the owner was willing to invest in a restaurant paging system to improve the service. He did, and the redesigned bar nearly doubled its business, thanks in large part to the great food and great service.

I did some research on restaurant pagers and found out they didn't cost as much as I expected. Since we got them, they enable our kitchen, food servers and bar staff to communicate with each other more effectively. And that, in turn, allows them to provide better service to our patrons.

My employees really like the paging system because it makes their jobs easier. And I like it because our food sales and our overall business have picked up significantly. It's amazing what you can learn from watching TV!

Tags: Pagers for Restaurants · Restaurant Pagers · Restaurant Paging Systems · Restaurant Wait-List Management

Medical Paging Got Me There on Time

May 26, 2014 · By HMEWIRELESS ·

 

My father had a good, long life before a terminal illness did him in. Thanks to a hospital pager, I got to have one final conversation with him before he moved on to the great beyond.

My father stayed pretty healthy until he turned 90, but then things started to fall apart. After an assortment of different ailments, he ended up in the hospital with pancreatic cancer, and we all knew it was just a matter of time.

Since we live in the same town, I visited my dad in the hospital every day. I could tell my visits helped to keep his spirits up. But as his disease progressed so did the pain, and doctors began prescribing stronger pain medications, which caused him to sleep a lot more.

That's when the medical paging system came in handy. Every day when I checked in at the nurse's station, they gave me a medical pager. When my dad would nod off, I would usually go to the cafeteria to grab a bite to eat. When he woke up, the nurse would contact me via the pager and I returned to his room.

At other times the doctors came in for a private visit. So I would go for a walk and take the medical pager with me. When the doctors where done - same thing. The nurse paged me and I hustled back to see how dad was.

As the end approached, I hesitated to leave his room even when he was asleep.  But sometimes you have to eat to keep your energy up. So I was down in the cafeteria when I got the final beep from the medical pager. I hurried back to the room, and dad was awake, but barely.

We chit-chatted about a few things. Then he looked at me and said he loved me and it was time to say goodbye. With tears in my eyes, I gave him a hug and wished him a safe journey. A hour later his heart stopped beating and he was gone.

I'm grateful to the hospital for making my dad's last few days as comfortable as possible. I'm even more grateful to the medical paging system for giving me the opportunity to say goodbye.

Tags: Handheld Transmitters · Hospital Pagers · Hospital Paging System · Medical Pagers · Medical Paging · Patient Call System · Patient Pager System · Patient Pagers

Nursery Pagers Help with Summer Bible School

May 19, 2014 · By HMEWIRELESS ·

 

Want some good advice? Never volunteer to be in charge of a church summer Bible school program - unless your campus has a church paging system.

Summer's here and the children will soon be out of school. Which means we're only a few weeks away from the summer Bible School program at our church. I got talked into overseeing the program two years ago, and it turned out to be a much bigger challenge than I expected. Getting all classrooms set up, making sure we had all the materials for the arts and crafts, feeding the kids on time - it seemed like we were always running out of stuff and always behind schedule.

Fortunately, the following year the church board decided to invest in a church paging system to be used during Sunday services. Parents who drop children off at the nursery are given a nursery pager. That way, supervisors can quietly contact parents during services if they're needed in the nursery. We soon found out the nursery pagers have many uses besides Sunday mornings.

Last summer we used them during Bible school, and what a different they made!

For the first time, we could all communicate with each other from anywhere on campus. The ability to quickly send detailed text messages to individuals or entire groups of staff members helped us solve a lot of the logistical problems that we experienced the year before.

For example, if a teacher ran out of something in a classroom, they could page a "runner" who would quickly bring new supplies as needed. If teachers had behavior problems, they could contact me directly with a message to come to their room. Even meals were on time and more orderly because the kitchen staff used the pagers to let us know when the food was ready for each class.

The best part about having church paging for our summer Bible school is that it helps everyone work more as a team. No matter how well we prepare, things happen once the classes start. Using the nursery pagers to communicate with each other and coordinate our efforts helps to resolve problems and keep things running smoothly.

So if your church asks you to help out with Bible school, make sure they have church pagers before saying ‘yes'.

Tags: Church Nursery Pagers · Church Nursery Paging System · Church Pagers · Church Paging System

Dental Office Paging Ranks High on Patient Survey

May 12, 2014 · By HMEWIRELESS ·

 

Most people don't think of a dental practice as a business. Having owned one for 15 years, I can tell you it certainly is, and our dental paging system is an important part of my business.

Like anything else, if you don't provide a quality product or service, people will take their business elsewhere. So I regularly have patients fill out "customer satisfaction" surveys to determine what we're doing well and what we could do better. Our dental paging system consistently ranks as one of the things patients really like about our practice.

Interestingly, we got the dental pagers (also known as salon pagers) several years ago as the result of a conversation with a patient. We're located right next to a Starbucks, and as this patient checked in for his appointment, I overhead him jokingly say to our receptionist, "How about if I go next door for a cup of coffee and you give me a call when the dentist is ready to see me."

When I went home that night, I kept thinking about his comment. He said it in jest, but I could tell he was serious. And the more I thought about it, the more it made sense. These days, most patients would rather be on their cell phones than read a magazine or watch TV. So why wouldn't they want to go somewhere they could get wifi reception and a good cup of coffee as well?

So I did some research. To my surprise, I found that dental paging systems are quite affordable. They're easy to use and have a very good range, so we never have to worry about patients wandering so far that they can't pick up the signal. We bought a system that fits our small practice, and now we offer a dental pager to every patient who checks in. Some of them decline, but most are happy to have the option to go next door for some coffee, or even just sit outside away from the noises of the office.

Even the patients who don't use the pagers appreciate the fact that we're trying to make the visit to our office less stressful for them. You never really know what patient's think about your practice until you ask. When we ask about the dental paging system, they always give it two thumbs up.

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Restaurant Paging System Offers Powerful Management Tool

May 05, 2014 · By HMEWIRELESS ·

 

I've been in the restaurant business a long time. I used to think all you needed was good food and friendly food servers to succeed. But now I wouldn't even try to run an upscale establishment without a good restaurant paging system.

These days, everyone's in a hurry. People still want good food, but they also want fast, efficient service. And that's where pagers for restaurants come in handy. I'm not talking about the old-fashioned kind that buzz patrons to pick up their orders at the counter.  I'm talking about a complete wait-list and table management system that puts you in control of your restaurant's operations.

Our system starts with a waitlist management and guest paging app that lets us keep track of wait times, page waiting guests with our wireless café pagers, and receive updated table statuses. It also includes a paging feature that allows our chefs and kitchen staff to page food servers the instant their food is ready. They can work more efficiently because they don't have to keep checking on their orders. And customers like it because their food is served hot off the grill.

We also use the server paging app to keep servers, chefs, and managers in constant communication each other. In addition to paging individual staff members to the kitchen when their food is ready, cooks can also send out a group page notifying staff of shift meetings or menu changes. This feature works with our cafe pagers and with staff members' cell phones.

As the owner, my favorite feature is called "Push Button," which allows me to page managers or the entire staff with important updates. For example, if we get an unexpected large party, I can easily notify the entire staff to be prepared for it. Push Button is easy to use, and the customizable interface lets me change messages at any time. It's a great way to keep the restaurant running smoothly.

Our food servers really like the "Table Scout" app, which enables them to instantly update the host on changes in table status throughout the restaurant.

Whether tables need bussing or are ready for seating, the app makes sure they get attended to without delay.

Fast, efficient service is the hallmark of a great dining establishment. Our restaurant paging system keeps us humming like a fine-tuned engine.

Tags: Handheld Transmitters · Pagers for Restaurants · Paging Systems · Restaurant Pagers · Restaurant Paging Systems · Restaurant Wait-List Management · Wireless Paging · Wireless Paging Systems · Wireless Technology